Frequently Asked Questions

1. What products does Afsaar Boutique offer?

We specialize in premium clothing, accessories, and fashion essentials. Our collections are carefully curated to bring you trendy, comfortable, and affordable styles for every occasion.

2. How do I place an order?

Simply browse our store, add your favorite items to the cart, and proceed to checkout. Enter your details, select your preferred payment method, and confirm your order. You’ll receive an email confirmation right away.

3. Do you offer nationwide delivery?

Yes! We deliver across Pakistan. International shipping may also be available soon — stay tuned for updates.

4. How long will it take for my order to arrive?

Orders are usually processed within 1–2 business days and delivered within 3–5 business days depending on your location.

5. How can I track my order?

Once your order has been shipped, you’ll receive a tracking number via email or SMS. You can use it to check your parcel’s status anytime.

6. What payment methods do you accept?

We currently accept Cash on Delivery (COD), debit/credit cards, and other secure payment methods available at checkout.

7. Can I return or exchange my order?

Yes, if you receive a damaged, incorrect, or defective product, you can request a return or exchange within 7 days of delivery. Please read our Refund Policy for details.

8. Do you offer refunds?

Refunds are offered in cases of defective or wrong items. For all other cases, we may provide store credit or exchanges.

9. How do I contact customer support?

You can reach us anytime through:

10. How can I stay updated about new arrivals?

Subscribe to our Newsletter Signup at the bottom of our site, or follow us on Facebook and Instagram for the latest updates, sales, and new launches.